Knowledge Base
File attachment in Gmail causes all web browsers such as Chrome and Edge to crash
Symptoms
Unable to send attachments in Gmail. Everytime you try to select the attachment file it results in the web browser (Chrome, Edge , Firefox etc) crashing. You then have to go into Task Manager to force close the application.
Some Possible Solutions
- Run Malwarebytes
- Disable Norton firewall and Norton anti-virus protection
- Change File Explorer view from Quick Access to This PC
- Uninstall McAfee Personal Security program
- Create a new user account and then go through process of copying personal files from Desktop, Documents, Pictures etc to new profile.