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How to migrate emails from a webhost that uses cPanel to Microsoft 365 Exchange Online

Do you want to move your emails to Microsoft 365 Exchange Online?

If your emails are currently setup as IMAP and your webhosting company or the company that manages your domain uses cPanel then carry on reading.

We outline all the steps required in detail so you can migrate your IMAP emails to Microsoft 365 Exchange Online.

 The 9 steps to migrating your IMAP emails to Microsoft 365

Step 1 - Choose the correct Microsoft 365 plan
Article - How to choose the correct Microsoft 365 plan when migrating your emails to Microsoft 365 Exchange Online

Step 2 - Create a Microsoft 365 Business account
Article - How to setup a new Microsoft 365 Business account.

Step 3 - Setup your domain in Microsoft 365 and add DNS records to your domain
Article - How to setup your domain in Microsoft 365 and how to add DNS records in cPanel.

Step 4 - Add user accounts to Microsoft 365
Article - How to add user accounts to Microsoft 365

Step 5 - Setup Microsoft 365 Entra Admin Center so BitTitan MigrationWiz can talk to Microsoft 365 Exchange Online
Article - How to make changes to Microsoft 365 Entra Admin Center so BitTitan MigrationWiz can migrate emails into Microsoft 365 Exchange Online

Step 6 - Setup MigrationWiz for the first phase migration of existing IMAP emails into Microsoft 365 Exchange mailboxes
Article - How to setup MigrationWiz to migrate existing IMAP emails into Microsoft 365 Exchange mailboxes

Step 7 - Update DNS records at so all new emails go through Microsoft 365 Exchange Online
Article - How to change DNS records in cPanel so all emails go through Microsoft 365 Exchange

Step 8 - Setup MigrationWiz to do the second and final phase migration of existing IMAP emails into Microsoft 365 Exchange mailboxes
Article - How to setup MigrationWiz to do the second and final phase migration of existing IMAP emails into Microsoft 365 Exchange mailboxes

Step 9 - Setup Outlook
How to setup Outlook after migrating your IMAP emails to Microsoft 365 Exchange Online

 

Let's jump straight in!

Important Notes

  • Do not cancel your web hosting account after the migration. They are still the registrars of your domain and this needs to stay the same.
  • If you are paying for any specific email services with your web hosting company  these can be cancelled.
  • Most users are paying for a webhosting account so this will stay the same.

Need professional help migrating your emails

We have helped lots of self-employed and small business migrate their emails away from IONOS to Microsoft Exchange Online.

No loss of emails and no downtime...