Knowledge Base
Outlook 2016 error – Instant search encountered a problem while trying to display results
Symptom
Everytime I try to do a quick search in my contacts I get the following error message:
Instant search encountered a problem while trying to display results. Modifying your query may resolve the problem.
Resolution
Repair the Outlook pst file.
1. Close Outlook.
2. Navigate to the C:\Program Files (x86)\Microsoft Office\root\Office16 folder and run SCANPST.EXE
3. Browse to the location of your PST file which is usually in the following folder:
C:\Users\[your username]\AppData\Local\Microsoft\Outlook
4. If it finds any problems let it repair them.
5. Reopen Outlook and try searching again!