Knowledge Base
Qualcomm Atheros QCA9377 Device cannot start (Code 10) in Windows 10
Symptoms
Unable to see wifi networks and looking in Device Manager there was an exclamation mark next to the wireless device. The wireless device was a Qualcomm Atheros QCA9377 Wireless Network Adapter.
The error message is:
This device cannot start (Code 10).
(Operation Failed)
The requested operation was unsuccessful.
Resolution
uninstalling the device and installing an older driver.
In this instance it was an Acer laptop so driver was downloaded from the Acer website.